🔍Hardware as a Service products can reduce e-waste and provide flexibility in hardware upgrades.
💲Some ongoing costs, like extended warranties and service contracts, can add value to hardware.
🧩Hardware with additional features, like calibration, can justify ongoing costs.
⚗️Companies often engage in post-sales nickel and diming, leading to frustration among consumers.
🌐Ongoing revenue models and subscriptions can be both beneficial and detrimental depending on the situation.
Why do companies remove add-ons and upgrades from Hardware as a Service products?
—Companies may discontinue add-ons or upgrades to streamline production or maximize profits.
Are all Hardware as a Service products bad?
—No, some products like extended warranties and service contracts can provide value to consumers.
Is it fair for companies to charge ongoing costs for hardware?
—It depends on the situation. Ongoing costs can be justified for features like calibration but can frustrate consumers if not properly communicated.
What can consumers do when companies remove add-ons or upgrades?
—Consumers can voice their concerns, support companies with transparent practices, and choose products wisely.
How can consumers protect their personal information online?
—Consumers can use services like DeleteMe to find and remove personal information from search results.
00:00Introduction to the issue of add-ons and upgrades disappearing from Hardware as a Service products.
01:40Explanation of potential benefits of Hardware as a Service, such as reducing e-waste and providing hardware flexibility.
04:10Discussion on ongoing costs like extended warranties, service contracts, and calibration.
09:20Examples of companies engaging in post-sales nickel and diming practices.
11:20Exploration of the pros and cons of ongoing revenue models and subscriptions.
