🚗Green Motion claims to be the world's first environmentally friendly car hire company.
💲Green Motion has been accused of overcharging customers for insurance and damage fees.
🤔The company operates as a franchise, with hundreds of branches worldwide.
😡Customers have complained about being upsold unnecessary insurance and billed for minor damages.
🔍Undercover investigation reveals unethical practices and high-pressure sales tactics.
What is Green Motion's USP?
—Green Motion claims to be the world's first environmentally friendly car hire company.
What are the main complaints from customers?
—Customers have reported being upsold unnecessary insurance and billed for minor damages.
How many branches does Green Motion have?
—Green Motion operates over 400 branches worldwide.
What actions has Green Motion taken in response to the allegations?
—The company is implementing new training for staff and pursuing disciplinary action where necessary.
Is Green Motion a reputable car hire company?
—The undercover investigation raises concerns about the company's practices and customer service.
00:05Green Motion is an eco-friendly car hire company that claims to be the world's first.
00:12Customers have complained about being upsold unnecessary insurance and billed for minor damages.
00:23Green Motion operates over 400 branches worldwide.
01:09An undercover investigation reveals unethical practices and high-pressure sales tactics.
11:05Green Motion's response includes new training for staff and discipline where necessary.
