💔The customer experiences issues with the used Porsche 911 and wants to return it.
💸The dealer agrees to fix the issues and tries to sell the car on the customer's behalf.
🔁The customer changes his mind and wants to keep the car, leaving the dealer with the unsold car.
🧽The dealer plans to clean and repair the car before trying to sell it again.
✨The dealer reflects on the challenges of selling used cars and the risks involved.
Why did the customer want to return the Porsche?
—The customer experienced issues with the car and changed his mind about keeping it.
What did the dealer offer to do?
—The dealer agreed to fix the car's issues and try to sell it on the customer's behalf.
Why did the dealer refuse to sell the car?
—The dealer believed the customer had not taken care of the car and wanted to avoid potential warranty claims.
What is the dealer's plan now?
—The dealer plans to clean and repair the car before attempting to sell it again.
What challenges does the dealer face in selling used cars?
—The dealer risks financial losses and warranty claims if the cars have issues or are not well-maintained by customers.
00:00The customer purchases a used Porsche 911 but encounters problems.
03:58The dealer agrees to fix the issues and tries to sell the car on the customer's behalf.
07:43The customer changes his mind and wants to keep the car, leaving the dealer with the unsold car.
08:35The dealer plans to clean and repair the car before trying to sell it again.
