😱UberEats allows restaurants with poor hygiene ratings on their platform.
🔍Customers have difficulty finding out the hygiene rating of restaurants on the UberEats app.
🍽️An unhygienic and unregistered restaurant operated from a skip was able to list on UberEats.
🚫UberEats does not have proper systems in place to prevent unqualified or unhygienic restaurants from listing.
🍔Stricter regulations and transparency are needed in the food delivery industry.
Why would UberEats allow restaurants with poor hygiene ratings?
—UberEats prioritizes hosting a wide range of restaurant options to cater to customer demand, but this compromises food safety standards.
How can customers check the hygiene rating of a restaurant on UberEats?
—Currently, customers have to manually search for the restaurant's hygiene rating on the Food Standards Agency website, which is inconvenient and lacks transparency.
Can unregistered and unhygienic restaurants operate legally?
—Legally, restaurants need to be registered with the local council and meet certain hygiene standards. However, some unregistered restaurants slip through the cracks and operate illegally.
What can be done to improve food safety in the delivery industry?
—There should be stricter regulations and scrutiny of restaurants operating on food delivery platforms. Additionally, the platforms themselves need to implement better systems to ensure the safety and hygiene of the restaurants listed.
Should customers be concerned about ordering food online?
—Customers should be cautious and consider the reputation and hygiene rating of the restaurant before ordering food online. It's essential to prioritize food safety and choose reputable establishments.
00:00UberEats has been hosting restaurants with poor hygiene ratings on their platform, putting customers at risk.
03:56An investigation reveals that even an unhygienic and unregistered restaurant operated from a skip was allowed to take orders on UberEats.
06:42The investigation continues as delivery drivers from unhygienic restaurants attempt to deliver food to UberEats headquarters.
09:25UberEats management becomes aware of the situation and changes their policies to prioritize food safety and transparency.
