🍗The fast food industry is shifting towards a more customer-centric approach, focusing on building strong relationships with customers.
🥤Extra sauce surprises are a simple yet effective way to delight customers and make their experience memorable.
👩💼Empowering employees to take ownership of the customer experience leads to better service and increased customer satisfaction.
🕒Timestamp 00:01:18 - The importance of creating a welcoming and friendly atmosphere for customers.
💯Providing personalized interactions and going the extra mile for customers can lead to long-term loyalty and positive word-of-mouth.