👥Gossip in the workplace arises from a failure to understand others' perspectives.
👥🔍Our biases lead us to assume negative intent and judge others' behavior.
✅Assuming good intent and empathy can reduce gossip and promote healthier workplace dynamics.
🗣️Going directly to the source to address concerns cuts down on gossip and encourages healthy conflict resolution.
🤝Promoting a culture of assumption of good intent and open communication fosters teamwork and collaboration.
Why does gossip start and spread at work?
—Gossip starts and spreads because we fail to understand others' perspectives and assume negative intent.
How can we cut down on gossip in the workplace?
—By assuming good intent and going to the source to address concerns, we can promote healthy conflict resolution and reduce gossip.
What are the core behaviors to cut down on gossip?
—The core behaviors are assuming good intent and going to the source to address concerns directly.
What are the benefits of reducing workplace gossip?
—Reducing workplace gossip fosters healthier team dynamics, promotes open communication, and encourages collaboration.
How can a culture of assumption of good intent improve teamwork?
—Assuming good intent creates an environment of trust, empathy, and understanding, which leads to better teamwork and collaboration.
00:00Introduction: The speaker shares a humorous anecdote about their son's skills in hide-and-seek and sets the tone for the talk on workplace gossip.
02:52Gossip at Work: The speaker explains how gossip forms in workplaces, using the example of a drama triangle involving the victim, the rescuer, and the persecutor.
05:56Biases Behind Gossip: The speaker introduces the illusory superiority bias, which leads us to overestimate our own talents, and the fundamental attribution error, which causes us to judge others based on character flaws.
08:31Assuming Good Intent: The speaker highlights the importance of assuming good intent and empathy to reduce gossip and foster healthy conflict resolution.
11:53Core Behaviors: The speaker emphasizes the need to assume good intent and go to the source to address concerns directly as core behaviors to cut down on workplace gossip.
12:46Building Teamwork: The speaker explains how assuming good intent and open communication can promote teamwork and collaboration.
14:14Conclusion: While some gossip may still occur, encouraging the core behaviors can lead to healthier workplace dynamics and reduced gossip.
