The Power of Psychological Safety in the Workplace

👥Psychological safety allows employees to feel comfortable speaking up and expressing their thoughts and ideas.

🗣️Leaders should frame work as a learning problem, creating an environment that encourages questions, curiosity, and open dialogue.

🙌Acknowledging fallibility and modeling curiosity helps build psychological safety in the workplace.

🌟Psychological safety and accountability for excellence are not mutually exclusive but rather two separate dimensions to consider in building a high-performance workplace.

✅Creating a workplace with high psychological safety leads to more engaged and productive employees, fostering a culture of continuous learning and improvement.

Why is psychological safety important in the workplace?

—Psychological safety creates an environment where employees feel comfortable speaking up, sharing ideas, and taking risks, leading to higher levels of learning, collaboration, and innovation.

How can leaders promote psychological safety?

—Leaders can promote psychological safety by framing work as a learning problem, acknowledging their own fallibility, modeling curiosity, and creating an environment that encourages open dialogue.

What is the relationship between psychological safety and accountability?

—Psychological safety and accountability for excellence are two separate dimensions. Building psychological safety does not mean lowering expectations of excellence, but rather creating an environment where employees feel safe to share and learn from mistakes.

What are the benefits of psychological safety in the workplace?

—Psychological safety leads to more engaged and productive employees, fosters a culture of continuous learning, promotes innovation and problem-solving, and improves overall team performance.

How can psychological safety contribute to workplace success?

—By creating an environment where all voices are heard, psychological safety promotes open communication, collaboration, and trust, leading to better decision-making, problem-solving, and overall success for teams and organizations.

00:00The video introduces the concept of psychological safety in the workplace and the importance of creating an environment where employees feel safe to speak up, share ideas, and take risks.

06:43The speaker shares a study on medication errors in hospitals, demonstrating that teams with higher psychological safety are more likely to discuss errors and work collaboratively to find solutions.

10:31The speaker provides three simple ways leaders can promote psychological safety: framing work as a learning problem, acknowledging fallibility, and modeling curiosity through asking questions.

08:45The video highlights the importance of balancing psychological safety and accountability for excellence, emphasizing that they are not mutually exclusive but rather two separate dimensions to consider.

09:53The speaker discusses the importance of being in the learning zone, where uncertainty and interdependence exist, and psychological safety enables individuals to engage fully and contribute to a better organization.