❤️Creating a culture of belonging is essential in a people-centric organization.
💰Ensuring fair compensation for employees leads to their satisfaction and retention.
📈Investing in career development opportunities improves employee engagement.
🌍Managing a global workforce requires understanding and adapting to different labor laws and cultures.
🚀Building a people-centric culture sets the foundation for growth and success.
How did worldwide Clinical Trials prioritize a people-centric culture?
—They focused on creating a culture of belonging, fair compensation, and career development opportunities.
What challenges did they face in managing a global workforce?
—They had to navigate different labor laws, adapt to diverse cultures, and meet the needs of employees in various countries.
How did the COVID-19 pandemic impact their people-centric approach?
—They prioritized employee well-being, implemented remote work policies, and adapted their programs to support virtual collaboration and communication.
What role did leadership play in transforming the HR department?
—Leadership recognized the importance of creating a people-centric culture and supported the implementation of strategies to achieve that.
What are the benefits of having a people-centric culture?
—A people-centric culture leads to higher employee satisfaction, improved retention rates, increased productivity, and overall organizational success.
00:00Introduction to Joy Clark, Chief People Officer at worldwide Clinical Trials.
02:30The importance of a people-centric culture in a people services business.
05:15Key areas of focus: culture of belonging, fair compensation, and career development.
08:45The transformation process of the HR department.
12:10Challenges and strategies in managing a global workforce.
16:25The impact of the COVID-19 pandemic on the people-centric approach.
19:40The role of leadership in creating a people-centric culture.
23:15The benefits of a people-centric culture.
