The Impact of Incivility and Bullying in the Workplace

TLDRIn this video, the speaker shares her personal experience of being a victim of workplace incivility and bullying. She emphasizes the importance of creating safe and inclusive environments and provides statistics on the prevalence and impact of such behavior. The video also highlights the need for clear rules of engagement, ongoing education, and swift action to address incidents of incivility and bullying.

Key insights

👁️‍🗨️Incivility and bullying in the workplace can have significant negative effects on individuals and organizations.

🔍Passive and active actions, as well as recruitment of others, are tactics used by bullies.

💡Early and ongoing education on incivility and bullying is essential in creating a safe and inclusive workplace.

🌍The impact of incivility and bullying can be physical, psychological, and behavioral, affecting both individuals and organizations.

⚖️Swift action is necessary to address incidents of incivility and bullying in the workplace.

Q&A

What are the signs of incivility and bullying in the workplace?

—Signs of incivility and bullying include distress, avoidance behaviors, changes in performance, and complaints from coworkers or customers.

How can leaders safeguard their organizations from incivility and bullying?

—Leaders can safeguard their organizations by setting clear rules of engagement, providing early and ongoing education, and taking swift action if incidents occur.

What are the health implications of incivility and bullying?

—Health implications of incivility and bullying can be physical, psychological, and behavioral, affecting individuals' well-being and performance.

Why is education on incivility and bullying important in the workplace?

—Education on incivility and bullying is important to raise awareness, recognize signs, and encourage action to create safe and inclusive work environments.

What should individuals do if they experience or witness incivility and bullying?

—Individuals should reach out to support systems, report incidents to management or HR, and take care of their mental and emotional well-being.

Timestamped Summary

00:00The speaker shares her personal experience of workplace incivility and bullying.

06:11Setting clear rules of engagement, early and ongoing education, and swift action are key in addressing incivility and bullying.

09:46Different tactics are used by bullies, including passive and active actions and the recruitment of others.

11:56Incivility and bullying have physical, psychological, and behavioral health implications.

12:52Swift action is necessary to address incidents of incivility and bullying.

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