The Frustrations of Buying a Phone in Japan

TLDRBuying a phone in Japan is a frustrating experience due to locked phones, complicated SIM card plans, and strict regulations. Even simple things like getting a new SIM card can be a challenge. The process is time-consuming and requires appointments. Japan's phone market is geared towards brand loyalty and makes it difficult for customers to switch carriers or use unlocked phones. The COVID-19 pandemic has also added further complications to the process.

Key insights

🔒Japan's phone market is dominated by locked phones, making it difficult to switch carriers or use unlocked phones.

📱Getting a new phone in Japan requires booking appointments, and the process is time-consuming and frustrating.

🤷‍♂️SIM card plans in Japan are complicated, and getting a new SIM card can be challenging due to regulations and expiring visas.

😩Customer service at phone stores in Japan can be unhelpful and unwilling to assist with purchasing a new phone.

📄Japan's strict regulations make it difficult for customers to get new phones or change SIM cards without hassle and paperwork.

Q&A

Can I use an unlocked phone in Japan?

Using an unlocked phone in Japan can be challenging due to the dominance of locked phones and the stringent regulations imposed by carriers.

Why is buying a phone in Japan so complicated?

Buying a phone in Japan is complicated due to the locked phone market, strict regulations, and the need to book appointments at phone stores.

Can I switch carriers easily in Japan?

Switching carriers in Japan is difficult due to the locked phone market and the complicated process of getting a new SIM card.

Why do Japanese phone stores require appointments?

Phone stores in Japan require appointments to manage customer flow and comply with COVID-19 safety measures.

What should I consider before buying a phone in Japan?

Before buying a phone in Japan, consider the carrier's locked phone policy, SIM card plans, and the need to book appointments for purchase.

Timestamped Summary

00:00Buying a phone in Japan is a frustrating experience due to locked phones, complicated SIM card plans, and strict regulations.

02:30The process of buying a phone in Japan involves booking appointments, and it can be time-consuming and frustrating.

05:58Japan's phone market is geared towards brand loyalty, making it difficult to switch carriers or use unlocked phones.

08:09SIM card plans in Japan are complicated, and getting a new SIM card can be challenging due to regulations and expiring visas.

09:58Customer service at phone stores in Japan can be unhelpful and unwilling to assist with purchasing a new phone.