πBooking errors and lack of available rooms led to a frustrating experience for the customer.
βMisleading information about amenities and the ongoing renovation were not disclosed prior to booking.
π€Disrupted sleep due to noise from the air conditioner, ice machine, and late-night nightclub activities.
βοΈInadequate breakfast services with limited food availability and early closure.
πΆWi-Fi connectivity issues and unhelpful assistance with accessing the internet.