📱Ordering via mobile app provides convenience and lower error rates compared to face-to-face and drive-thru orders.
🖥️Self-serve kiosks offer the highest accuracy and allow for customization, resulting in fewer errors and fresher food.
🔊Face-to-face and drive-thru ordering have the highest error rates and can lead to missing or incorrect items in the order.
🍔Fast-food restaurants need to improve accuracy in all ordering methods to provide a better customer experience.
🌟Embracing technology and using self-serve kiosks or mobile apps can ensure a quiet, accurate, and satisfying fast-food experience.