👂Listening is an active interaction, requiring more than staying silent and repeated what you heard.
❓Asking the right questions can show the speaker that you have understood and want more information.
✋Avoid allowing personal biases or insecurities to prevent you from truly listening.
💡Creating a trusting environment encourages open and honest communication.
📝Listening styles can vary, and understanding them can help improve your listening skills.
What is active listening?
—Active listening is an interactive process that goes beyond staying silent. It involves engaging with the speaker, asking questions, and showing interest.
How can asking questions enhance listening?
—Asking questions shows the speaker that you have understood and encourages them to provide more information. It helps deepen the conversation and promotes understanding.
How can personal biases affect listening?
—Personal biases can cloud judgment and prevent us from truly hearing what the other person is saying. It's important to be aware of our biases and actively work to overcome them.
Why is trust important in listening?
—Creating a trusting environment allows for open and honest communication. When people feel safe, they are more likely to share their thoughts and feelings openly.
Are there different listening styles?
—Yes, there are different listening styles, such as task-oriented, analytical, relational, and critical. Understanding these styles can help improve communication and adapt your listening approach.
00:19Listening is an active, noncompetitive, two-way interaction.
00:47Recognize your default listening style and adapt it based on the conversation's goals and the speaker's needs.
02:25Good listening involves asking questions and seeking more information.
03:35Be aware of your own biases and avoid letting them interfere with your listening.
05:08Senior leaders should actively listen to create a culture of trust and seek input from all levels.
06:09Trampoline listening involves being an active, supportive listener instead of a passive information sponge.
06:19Reflect on your default listening style and consider what the other person needs from the conversation.
06:51Don't let personal biases or insecurities hinder your ability to listen deeply.
