My First Time Doing Flex Delivery: A Challenging Experience

TLDRI recently did a Flex delivery and faced challenges with lockers and package deliveries. Despite difficulties, I finished the route in just over an hour.

Key insights

📦Flex delivery can be challenging, especially when dealing with lockers and limited space.

🚫Missing packages and unclear instructions can cause frustration and confusion for Flex drivers.

😅Flex drivers appreciate the flexibility to bring company along during deliveries.

😤Gathering all necessary information before starting a Flex route can help avoid problems and delays.

🔊Effective communication with Amazon support is crucial to resolve issues encountered during Flex deliveries.

Q&A

What should I do if the lockers are full?

In case the lockers are full, you can deliver the packages directly to the customer's front door.

What happens if I can't make a delivery?

If you are unable to make a delivery, contact Amazon support for guidance on how to resolve the issue.

Can I bring someone with me during Flex deliveries?

Yes, you are allowed to bring company along during Flex deliveries.

How can I avoid problems during Flex routes?

Make sure to gather all necessary information and instructions before starting your Flex route to minimize problems and delays.

What should I do if I encounter issues during a Flex delivery?

Contact Amazon support immediately to address and resolve any issues encountered during your Flex delivery.

Timestamped Summary

00:00The video begins with the YouTuber introducing the topic of Flex delivery.

00:26The YouTuber talks about having 36 packages in only three stops, including a locker delivery.

01:20The YouTuber realizes that all packages are going to the same location, which is a relief but raises concerns about locker space.

02:51The YouTuber faces uncertainty about which lockers to use and struggles to find the correct ones.

03:37The YouTuber encounters frustration as the lockers get full and questions if there are additional lockers.

04:40The YouTuber calls Amazon support for assistance and is advised to bring the packages back or make front door deliveries.

06:02The YouTuber discusses the options and decides to bring the packages back.

09:59The video ends with the YouTuber reflecting on the challenging experience of their first Flex delivery.