Landscaper Dispute: Customer Accuses Landscaper of Taking Money and Failing to Complete Job

🌳The customer claims that the landscaper failed to complete the work as agreed upon, including cutting down a tree limb and moving grass clumps.

💲The landscaper argues that he completed 80% of the job and is entitled to full payment of $2,000.

📞The customer contacted a referral service, who credited her $500 and claims the landscaper agreed to return the difference.

🔴The customer found negative information about the landscaper online, including a theft charge, causing her to question his credibility.

✉️The landscaper denies the theft charge and blames a misunderstanding about a pair of boots in a local store.

What work did the customer expect the landscaper to complete?

—The customer expected the landscaper to cut down a tree limb, move clumps of grass, and perform a general cleanup.

Did the landscaper complete any of the agreed-upon work?

—The landscaper claims to have completed approximately 80% of the job, including a leaf cleanup.

What negative information did the customer find about the landscaper?

—The customer found an article mentioning a theft charge against the landscaper for allegedly stealing a pair of boots from a local store.

Did the referral service intervene in the dispute?

—Yes, the referral service credited the customer $500 and claimed the landscaper agreed to return the difference.

What does the landscaper say about the theft charge?

—The landscaper denies the theft charge and claims it was a misunderstanding involving a pair of boots.

00:00Introduction to the landscaper dispute between a customer and the landscaper.

01:20The customer explains her expectations and claims that the landscaper did not complete the work as agreed upon.

04:00The landscaper shares his side of the story and defends his work, claiming he completed 80% of the job.

07:45The court proceedings begin, with Judge Marilyn Milan questioning the landscaper about a theft charge mentioned by the customer.

10:40The referral service's involvement in the dispute and the customer's claim of a refund are discussed.