Generative AI Enterprise Use Cases: A Comprehensive Survey

💡Generative AI is revolutionizing industries by enabling tasks such as drug design and protein folding prediction.

🔍Generative AI is used in marketing to create personalized content, generate ad headlines, and improve product discovery.

🤖Generative AI enhances customer support by powering chatbots, voice/text-based shopping assistants, and automating fraud detection.

🖼️Generative AI enables image generation for online retailers, helping them quickly create visuals for menu items or products.

🚀Generative AI is a productivity accelerator, assisting employees with tasks like co-piloting, store mapping, and price lookup.

What is generative AI?

—Generative AI refers to the use of AI models to generate new content, ideas, or insights based on existing data patterns and learnings.

How is generative AI revolutionizing industries?

—Generative AI is transforming industries by automating tasks, improving customer experiences, enhancing productivity, and enabling personalized content creation.

What are some common use cases of generative AI in enterprises?

—Common use cases include drug design, generative biology, marketing, customer support, fraud detection, content generation, and image generation.

Is generative AI only beneficial for large enterprises?

—Generative AI benefits both large and small enterprises, providing productivity enhancements, customer insights, and personalization capabilities.

How does generative AI work in customer support?

—Generative AI powers chatbots, voice/text-based shopping assistants, and automates fraud detection, enabling faster and personalized customer support.

00:00The video provides a comprehensive survey of generative AI use cases in enterprises.

03:46Drug design and generative biology leverage generative AI to predict protein folding and improve drug effectiveness.

08:45Marketing applications of generative AI include personalized content generation, ad headline suggestions, and improved product discovery.

10:33Generative AI enhances customer support through chatbots, voice/text-based shopping assistants, and automation of fraud detection.

12:33Online retailers utilize generative AI for image generation, enabling faster creation of visuals for menu items or products.

13:24Generative AI assists employees through co-piloting, store mapping, price lookup, and other productivity-enhancing tools.