🍽️Fine dining means quality, effort, and knowledge about pairings.
🗽NY fine dining establishments have a longer history compared to LA.
💫LA is more flashy and focused on fame and impressions.
👥Server is a newer term that professionals use to distinguish themselves.
💼Being a server requires dealing with different customer preferences and understanding the unspoken 'customer is always right' rule.
What is fine dining?
—Fine dining refers to high-end or fancy restaurants that emphasize quality, effort, and offer a unique dining experience.
How is fine dining different in LA and NY?
—In LA, fine dining establishments are flashier, with a focus on impressions and fame. In NY, they often have a longer history and can be concealed in unassuming buildings.
What does it mean to be a server in a fine dining establishment?
—As a server, you need to have knowledge about pairings, put effort into learning dishes, and care about providing a unique experience for the guests.
What is the concept of 'the customer is always right'?
—'The customer is always right' is a belief that prioritizes customer satisfaction and aims to make the customer feel special, even if they may not be correct in their demands.
What challenges do servers face?
—Servers need to handle different preferences, deal with occasional dissatisfaction, and maintain professionalism in dynamic and demanding environments.
00:00In this video, Lisa interviews Kendra, a singer and server in a fine dining restaurant in Los Angeles.
02:00Kendra shares her insights on fine dining, including quality, effort, and knowledge about pairings.
03:55She discusses the differences between fine dining in LA and NY, highlighting the history and flashiness of NY establishments.
06:22Kendra reflects on the flashy nature of LA and how it relates to the concept of fame.
09:44She explains the distinction between the terms 'server' and 'waiter/waitress', emphasizing the professionalism of the former.
10:51Kendra discusses the challenges of being a server, including dealing with different customer preferences and the concept of 'the customer is always right'.
