Everything You Need to Know About Using an AO EIM

📱AO EIMs can be purchased and installed ahead of your trip, but they will only activate once you arrive at your destination and connect to a supported network.

💡You can add more data to your AO EIM plan if you run out during your trip. Check the AO app for top-up options.

🌍Using an AO EIM eliminates the need for an international phone plan with your home service provider. You can communicate using data-only apps and even make phone calls and send SMS messages with the global eSIM option.

🔄If you have a previously purchased AO EIM for a specific country or region, you can either purchase a new one or use the top-up option for your next trip.

📶The activation process of an AO EIM requires a Wi-Fi connection once you arrive at your destination if the eSIM plan activates upon installation. Otherwise, if it activates upon arrival, no Wi-Fi connection is needed.

How far in advance can I purchase an AO EIM?

—You can purchase an AO EIM as far in advance as you want, but it will only activate once you arrive at your destination and connect to a supported network.

Can I add more data to my AO EIM plan if I run out?

—Yes, you can add more data to your AO EIM plan using the top-up options in the AO app.

Do I need a Wi-Fi connection to activate my AO EIM?

—If your AO EIM plan activates upon installation, then you will need a Wi-Fi connection. However, if it activates upon arrival, no Wi-Fi connection is needed.

Can I use an AO EIM with an unlocked phone?

—Yes, you can use an AO EIM with an unlocked phone. Make sure your phone is compatible and unlocked before using an AO EIM.

Can I use an AO EIM on multiple trips to the same country or region?

—Yes, you can use the top-up option for your previously purchased AO EIM or purchase a new one for your next trip.

00:00In this video, learn all about using an AO EIM for your travels.

00:45AO EIMs can be purchased and installed ahead of your trip, but they will only activate once you arrive at your destination and connect to a supported network.

02:06If you run out of data on your AO EIM plan, you can add more using the top-up options in the AO app.

04:30Using an AO EIM eliminates the need for an international phone plan and allows you to communicate using data-only apps or make phone calls and send SMS messages with the global eSIM option.

06:07If you have a previously purchased AO EIM for a specific country or region, you can either buy a new one or use the top-up option for your next trip.

07:53The activation process of an AO EIM requires a Wi-Fi connection if it activates upon installation. However, if it activates upon arrival, no Wi-Fi connection is needed.