Decoding the Salesman vs. Manager Showdown: What Really Happens

💡Sales managers often mistrust salespeople and want to maximize profits in a deal.

⚔️The negotiation process is like a chess match, with sales managers trying to be several steps ahead.

💰Sales managers operate out of fear of lower profits and believe they should control the deal-making process.

🔄Customers actually want fair prices and to feel that they are not being taken advantage of.

🤝Making the car buying process more collaborative and transparent can lead to better experiences for customers and dealerships.

Why do salespeople need to consult with their managers?

—Managers often mistrust salespeople and want to ensure maximum profit in a deal.

What tactics do sales managers use in negotiations?

—Sales managers try to be several steps ahead, anticipating customer preferences and guiding salespeople's offers.

Why do sales managers want control over the deal-making process?

—They fear that salespeople might settle for lower profits, potentially impacting the dealership's overall revenue.

What do customers really want in a car deal?

—Customers want fair prices and assurance that they are not being taken advantage of.

How can the car buying process be improved?

—By making it more collaborative and transparent, both customers and dealerships can have better experiences.

00:00Salespeople often consult with their managers due to a lack of trust.

02:25Sales managers operate out of fear and want to maximize profits in deals.

07:00Sales managers try to anticipate customer preferences and guide negotiations.

08:37Making the car buying process more collaborative and transparent is beneficial for both customers and dealerships.