🤔The car dealership added a line item for a 2% sales commission on a car price worksheet, which is typically covered by the dealership.
😡Customers were frustrated and questioned why they should pay a commission fee on top of the car price.
🤯This case highlights the creativity of car dealerships in coming up with additional charges to boost profits.
Why did the dealership add a sales commission line item?
—The dealership added the sales commission line item to shift the burden of paying the salesperson's commission onto the customer.
Do customers have to pay the sales commission fee?
—Customers have the right to question and negotiate any additional fees or charges on the car price worksheet, including the sales commission fee.
Is it common for dealerships to add controversial fees?
—Yes, dealerships often come up with creative ways to add additional charges, frustrating car buyers.
How can customers protect themselves from unnecessary fees?
—Customers should carefully review the car price worksheet, question any unclear items, and negotiate fees they deem unnecessary or unfair.
What should customers do if they encounter questionable fees?
—Customers can refuse to pay the fee, negotiate the price, or even consider buying from a different dealership that offers transparent and fair pricing.
00:00A car dealership in Maryland adds a line item for a 2% sales commission on a car price worksheet.
00:45Customers question why they should pay a commission fee that is typically covered by the dealership.
01:30The creative ways dealerships come up with additional charges continues to frustrate car buyers.
