Behind the Scenes: Launch Day of XXL Scrunchies

🎉XXL Scrunchies launched with a bang, selling 107 orders in the first 10 minutes!

😊Customers were excited and engaged, with many expressing their happiness and anticipation for their orders.

📧Customer service was a key focus, with prompt responses and assistance for customers who wanted to add more scrunchies to their orders.

👨‍👧‍👧Family support played a vital role, with my dad helping with preparations and maintaining the scrunchie holders.

💪The launch was successful but required continuous sewing and customer service management throughout the day.

How many orders did you receive on launch day?

—We received 107 orders in the first 10 minutes of the launch!

Did customers express their excitement?

—Yes, many customers were thrilled and shared their anticipation for their orders.

How did you handle customer service on launch day?

—I promptly responded to customer inquiries and also assisted customers who wanted to add more items to their orders.

Did you have any support during the launch?

—My dad played a crucial role in helping with preparations and maintaining the scrunchie holders.

What was your focus on launch day?

—On launch day, our main focus was sewing and fulfilling orders, as well as providing excellent customer service.

00:00Introduction to the launch day of XXL Scrunchies.

01:00Preparing for the launch and disabling the password protection.

05:20The excitement as orders start pouring in, with 107 orders in the first 10 minutes.

10:30Managing customer service emails and assisting customers who wanted to add more items to their orders.

14:30The role of family support in the launch, with my dad helping with preparations and maintaining the scrunchie holders.

14:42A summary of the busy day of sewing and fulfilling orders.

14:56Conclusion and reflection on a successful launch day.