💡Listen for the real problem and understand what is stressing the business owner
📚Gauge the client's knowledge and understand their current bookkeeping situation
💎Provide valuable takeaways and free advice to showcase your expertise
💰Confidently state your fees and avoid apologizing for them
🌟Paint a clear picture of the final outcome and how hiring you will improve their business
How can I show that I understand the client's problem?
—Pay close attention during the interview and ask them about their pain points and challenges. Take notes and refer back to them later in the conversation to demonstrate your attentiveness.
Should I lower my rates to secure a client?
—Never apologize for your fees or undermine your value. Project confidence in your skills and the value you provide. If a client values your expertise, they will be willing to pay your rates.
What if a client asks for a discount?
—Acknowledge their request, but gently explain the value of your services and why you charge what you do. Offer alternative solutions, such as a customized package that fits their budget.
How can I ensure a positive outcome for the client's business?
—Provide examples of how your services have positively impacted previous clients' businesses. Paint a picture of the improved efficiency, accuracy, and financial growth they can expect with your assistance.
What if the client is unfamiliar with bookkeeping processes?
—Take the time to explain the bookkeeping process in simple terms and highlight the benefits of having a professional handle their financial tasks. Offer to educate and guide them throughout the process.
00:00Introduction: Learn the 5 key insights to ace your bookkeeper interview.
00:14Insight #1: Listen for the real problem and understand what is stressing the business owner.
01:49Insight #2: Gauge the client's knowledge and understand their current bookkeeping situation.
03:08Insight #3: Provide valuable takeaways and free advice to showcase your expertise.
04:47Insight #4: Confidently state your fees and avoid apologizing for them.
05:36Insight #5: Paint a clear picture of the final outcome and how hiring you will improve their business.
