💼Late starts and package delays were common problems that affected productivity.
📍The GPS navigation system in the Amazon Flex app often led to inefficient routes and U-turns.
📦Extra packages not listed in the route added unnecessary workload and confusion.
🚌EDV vans were not suitable for country routes due to limited range and lack of air conditioning.
🐶Encounters with loose dogs during deliveries posed safety risks and delays.
Were there any issues with the work phone provided by the DSP?
—Yes, the work phone often had poor connection and limited battery life, making communication and navigation difficult.
Did the DSP address concerns raised by drivers?
—No, the DSP showed little concern for driver concerns and did not provide any incentives or rewards for good performance.
What were the consequences for not meeting the DSP's standards?
—Drivers who did not meet the DSP's performance standards were put on standby, risking reduced hours and income.
How did the DSP handle customer complaints or issues?
—Customer complaints often resulted in blaming drivers, even for issues beyond their control, leading to negative feedback and potential consequences.
Were there any positives to working for the DSP?
—While there were some positive aspects, such as flexible scheduling and good co-workers, the overall negative experiences outweighed the positives.
00:00Late starts due to package delays impacted productivity and caused issues.
01:40GPS navigation system in the Amazon Flex app often led to inefficient routes.
01:42Extra packages not listed in the route added unnecessary workload.
02:20EDV vans were not suitable for country routes, especially in hot weather.
02:52Encounters with loose dogs during deliveries posed safety risks.
05:40Poor connection and limited battery life on work phones made tasks more challenging.
09:02Driver concerns were ignored by the DSP, and no incentives were provided for good performance.
09:20Not meeting the DSP's performance standards resulted in being put on standby.
